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Retail Systems

Rewards Kiosk

Picture of one of the kiosk's screens, click to see larger image

Client:
Willowbrook Shopping Centre - Langley, BC

Client's Request:
To streamline the membership application process of their existing, successful loyalty program and to offer an electronic rewards catalogue. For more information on the loyalty program see our project section Data Acquisition.

KLN's Contribution:
Software engineering, system installation and training

Outcome:
In addition to allowing shopping center customers to fill out membership applications, the kiosk interacts with loyalty club members by giving them access to their loyalty point accounts, printing redemption certificates for special offers, administering requests for entries into selected prize draws and updating member's information, all by simple selections from the touch screen.

The kiosk also displays all current offers from participating stores, thus doubling as a cost effective electronic catalogue that mall staff can easily update at any time. Furthermore, it allows mall administration to effortlessly integrate frequent electronic draws into their "Just Rewards" loyalty program, that attract customers to come in on a weekly basis, increasing regular mall traffic without the expense of additional advertising.


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KLN KLEIN Product Development Inc.
(Located in the Lower Mainland, Vancouver Area)
19787- 56th Avenue, Langley, B.C., V3A 3X8, CANADA
Phone: (604) 530-1491   Fax: (604) 530-6241
Website: www.klnklein.com

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